A FIERCE ADVOCATE FOR HUMANS, I GUIDE PEOPLE TO THEIR GOALS.
I iterate, explore directions, do a little bit of research, and lot of design. I enjoy building pattern libraries and design systems to make tomorrow’s work better. I simplify complex things. Together we can build a demo to solve a difficult problem, or take everyone on a journey with a whiteboard and some Post-Its.
An upbeat attitude and humor come standard. I take the work, but not myself, seriously. Expect music suggestions, movie quotes, art history references, Dad jokes, and dog pictures.
Key talents & skills
Empathy & Compassion
Design systems & design thinking
User-centric interface design best practices
Inclusion & Accessibility advocacy
Translation of concepts into designs for collaboration & shared clarity
Fluent in Figma, Sketch, Photoshop, Illustrator, & InDesign
Prototyping with HTML5 & CSS3
“Yes, and...” collaboration
Converts non-designers into design advocates
Works & plays well with others
WHAT I’VE BEEN UP TO RECENTLY
Stavvy
Staff Product Designer | August 2023 - Today
Product Design | August 2022 - 2023
Technology built for you by banking, security, and legal experts. Here to maximize your workflows, never criticize them.
Stavvy is for Loan Servicers, Originators, Title & Settlement Agents, and Lawyers.
Most importantly, Stavvy is for getting folks into homes.
Operation Camp
Board member, Design, Logistics, & Manual Labor | Jan 2012 – Today
We’re a small (single-digit headcount) non-profit organization that raises money to send children of fallen US service members to summer camps at little or no cost to the surviving parent or guardian. We’ve sent 100 kids in ten years. We can't take away their grief, but we can give them a place to make new friends, skills, and memories - and a chance for their caretakers to rest.
I designed and maintain the website, help plan and facilitate fundraisers, build obstacle courses, and entertain kids. The toughest work is explaining to folks why we do it, and why it’s important.
Learn more at OperationCamp.org, or ask me and I’ll tell you the story. You’ll want some tissues on hand.
Global ID
Lead UX DesignER
Feb 2021 – June 2022
Your identity is your permission to act, your right, and your responsibility.
Global iD is a portable, self-sovereign identity that’s tied to a unique name and a non-custodial wallet.
As part of a tightly-knit team of designers and testers, I was the design lead on Onboarding and Fintech partner outreach projects, while I supported design efforts across Identity, Profile, and Credentials.
Chewy
Lead UX DesignER
Apr 2019 – Jan 2021
My client was, first and foremost, the pet parents that came to Chewy.com.
As Lead UX on the Chewy storefront, I partnered with product teams in multiple business verticals, and lead a talented, cross-vertical team of UX and Content Designers on Chewy’s Gift Cards rollout. Later, I partnered with the Cart & Checkout team to support cart building, reduce friction during checkout, and give customers more payment options in desktop, mobile web, and native mobile experiences.
Senior UX DesignER
Feb 2017 - Apr 2019
Designed the tools that ran Chewy.
Chewy is known for its customer service, and I worked directly with Customer Service Representatives, and their Director, to create tools for the Customer Service, Rx Fulfillment, Merchandizing, Shipping, and Warehouse Logistics teams.
By interviewing and shadowing the folks using the systems, I created workflows that reduced complexity and clicks. Working alongside the developers reduced the time it took to make those designs a reality. The resulting tools lessened cognitive load, and cut time on task.
This created more space for the CSRs to talk about customer’s pets, which is way more fun than chasing spreadsheets around.
PREVIOUSLY
Vitals
UX Lead | Nov 2015 – Aug 2016
As UX Lead, I collaborated with Product and Development Teams to design mood boards, user flows, and wireframes. I would then swap hats to work alongside the development team to take those designs from flat concepts to working HTML5, CSS, and JS prototypes.
SeaChange International
UX Lead | Nov 2015 – Aug 2016
Lead visual designer and interactive designer for a three-person UX design, research, and demo building team.
DataXu
Senior UX Design | Oct 2013 – Nov 2015
As "the UX Guy" in Product, I led all platform interface design and user flow improvements, and worked with Product Management and Developers to build the platform that saved advertisers and ad agencies millions of dollars every year by eliminating redundant technology, overlapping analytics and exorbitant data fees across multiple content channels.
DataXu rebranded as dataxu, and was acquired by Roku in 2019.
Optaros
UX Design | May 2008 – Sep 2010
Designed and built more than fifty proof-of-concept demos to illustrate and expand the company’s core competencies, and land new business. Creative lead for redesigning the corporate website for easier content management, improved browser performance, visitor tracking, and accessibility.
Monster
Senior UX Designer | Jun 2006 – Apr 2008
2006 Webby People's Choice Award for the redesigned Career Advice microsite. Our small-but-mighty multidisciplinary team iteratively refined the Job Seeker experience based on user data and constant user testing.
CellExchange
Senior UX Designer | Jan 2005 – Jun 2006
Designed and prototyped the logistics and virtual personnel management web application for the United States Air Force. This experience sharpened my understanding of accessibility and is how I became an advocate for the then-emerging web standards movement.
TimeØ / Perot Systems
UI Designer | May 1998 – Feb 2001
Designed the public-facing and administrative interfaces for several successful banking and B2BEC web applications. Lead designer for marketing efforts, collaborating with our external PR partner to develop our corporate website, presentations, online demos, print materials, and conference booths.
I also facilitated user testing and maintained our on-site usability testing lab.
Thank you for your time.
You’ve read this far; we can keep talking.